Now, what can Sam do to ensure that he meets his clients on time and does not anger them with delays? Is there any other way to let his manager know about delays or the time he will arrive at the location?
If Sam uses Google Maps, he will reach the customer’s
location faster. If Sam is a CRM user, the solution to the above problem is to simply integrate Google Maps with his CRM.
Are you a CRM user? Do you want to russia phone number data know how this integration works? Well, first let’s learn a little bit about Google Maps and its common features.
What is Google Maps
Google Maps is a mapping application developed by Google that helps you navigate to different places and locations online, calculate the time to reach your destination, find out other places of interest nearby, etc. It uses the Global Positioning System (GPS) to reach your destination. And, if you are driving, you can also give voice commands to Google Maps to find a location.
Now, to understand the features how b2b companies can automate customer data and benefits of using Google Maps with CRM, we will consider the integration of Google Maps with Vtiger CRM.
Google Maps Integration with Vtiger CRM
When you link your map with Vtiger CRM, you will be able to find nearby leads or contacts, search their address by their name, find the easiest way to reach their location, and more.
There are two important technologies you need to know before using Google Maps in Vtiger CRM. And, that is Geocoding and Geofencing.
Geocoding:
You are a field sales agent and you want to visit a prospect’s location to negotiate a final deal. Wouldn’t it be easier to make travel b to c database plans if you could see their location by their name or organization name when you open Google Maps?
This is possible with geocoding.
This geocoding technology converts text-
based addresses like street addresses or place names into latitude or longitude values. In Vtiger CRM, you can convert addresses into contact, lead, or organization records. So, when you open the map, the location will be displayed as the name of the contact, lead, or organization, which helps you to navigate the location easily. You can also find the shortest route to reach the customer location with the help of roadmaps.